Big Chapter Sdn Bhd respects your personal data and is committed to ensure that your personal data is protected at all times. We assure that your personal data is collected, retained and divulged for lawful purposes in a fair and justified manner.
This Personal Data Protection Notice is issued in compliance with the Personal Data Protection Act 2010.
Big Chapter Sdn Bhd may collect your personal data such as your name, address, contact number and other personal details filled in by you in the application, registration or customer survey forms or other relevant forms (either electronic or printed) or correspondence, documents, telephone calls or emails received from you relating to your interest to purchase Big Chapter Sdn Bhd products/services or to enter into any other transactions or promotions with Big Chapter Sdn Bhd.
Big Chapter Sdn Bhd will not at any time purchase or in any way commercially acquire any personal data from any illegitimate or illegal personal data databases.
Big Chapter Sdn Bhd collects and may process your personal data for the following purposes:
To respond to your enquiries;
To contact and provide you with regular communications relating to the relevant promotions or product that you have enquired;
For the maintenance of customer databases and customer service related processes;
Administrative purposes;
Research purposes including historical and statistical record keeping purposes; and
Other purposes necessary or related to the above mentioned purposes.
All personal information i.e. name, contact number, email address, home address, etc., collected from users will be kept strictly private and confidential. This data will only be used to promote all future and upcoming events to our users.
The personal data provided by you is necessary to Big Chapter Sdn Bhd. If you do not provide all the information as requested, Big Chapter Sdn Bhd will not be able to keep complete information about you, thus affecting Big Chapter's ability to accomplish the purposes stated above.
Big Chapter Sdn Bhd may disclose your personal data to the following classes of parties for the above stated purposes:
Any related, affiliated or subsidiary companies of Big Chapter Sdn Bhd.;
Big Chapter Sdn Bhd's appointed service providers in relation to Big Chapter Sdn Bhd's support & marketing programmes or data processors (if any);
Big Chapter Sdn Bhd's business partners or online affiliates that provide service or product in connection with Big Chapter Sdn Bhd’s business.
Big Chapter Sdn Bhd does not disclose your personal data to unaffiliated third parties without your consent. However, Big Chapter Sdn Bhd may disclose your personal data if required by law or in good faith, if such action is necessary to comply with any law enforcement agency requirements, court orders or legal processes or fulfilment of the purposes mentioned above.
If you would like to make any inquiries or complaints or requests to access, correct or limit our processing of your personal data, you may contact Big Chapter Sdn Bhd via email or telephone in accordance with the following:
Telephone: +6011 6110 8896
Email: [email protected]
Users may contact Big Chapter Sdn Bhd via email:[email protected] anytime stating their interest to remove/delete their data completely from our database.